WE ARE #EBIKEPIONEERS - our mission
We are the E-Bike Specialists in Europe – and our customers value us for:
- “This is the absolute best service I have received from any online reseller.”
- “Friendly people, excellent shipment!”
- “Great price and fast, well packed shipping to the U.S.! Thanks so much. I'll be back for more.”
- “As a UK based customer I can highly recommend eBike24. I would have no hesitation in ordering from them again.”
- “They have excellent customer support.”
- “I have been using eBike24 for several years because of its extremely good service, great assortment, very competitive prices and speedy delivery. I can't put it any different.”
- “Exceptional sales service. eBike24 fully explained the shipping options and made the payment arrangements easy.”
Do you think these reviews sound too good to be true? Some of our colleagues do too. But these comments come from real customers who are genuinely happy with our service - and you can see for yourself on Trustpilot, Google, or Facebook.
Our mission is to provide happy customers and satisfied employees. We create a positive working environment where we take responsibility and enjoy what we do. Mutual respect and a friendly atmosphere are the core values of our company culture.
Would you like to join our team?
Have a look at our current vacancies [LINK] in our international team.
OUR VISION – WHY WE DO WHAT WE DO
E-mobility is, of course, an exciting field to work in. But do you know what really gets us out of bed in the morning? The vision behind our business - our personal “why”:
We accelerate the shift to sustainable mobility and help shape a better future.
Our customers enjoy riding their e-bikes and reach their destination in an eco-friendly way.
We take responsibility - both economically and ecologically - and we value the people we work with: customers and colleagues alike.
10 YEARS OF EBIKE24 & ELEKTROFAHRRAD24.DE
Our story began in a small back-office space. On 5th September 2011, we received our very first order: a 12 Ah battery from Flyer [LINK], sold at our virtual counter. The battery was carefully packed and enthusiastically shipped to Switzerland.
By the way, we still stock that very product - and our very first customer still shops with us regularly.
Today, a large and dedicated team works behind the scenes of our online shop to make sure you find everything your e-bike needs. Our product range continues to grow, while we remain loyal to original products. Just like we stay true to ourselves - after all, we are originals too: As the first online shop for e-bikes and spare parts, we are a true #EBIKEPIONEER.
We are grateful that you have been with us for so long - and we say: Here’s to the next ten years!