Ready-to-Ride delivery
15 years of experience
fast shipping

Contact form

Would you like advise on your order? Do you have any wishes or suggestions? Our competent eBike24 team will be happy to assist you by e-mail or telephone at any time.


Phone: +49 (0) 351 795 69 101
Service hours:
Monday: 10 am - 4 pm
Tuesday: 10 am - 3 pm
Wednesday - Friday: 10 am - 2 pm

All service hours refer to Central European Time.




For written contact please use our enquiry form. For a callback or email, please enter your phone number / email and tell us your questions. We will process your request as soon as possible.

Contact form

For a bicycle or spare part enquiry, please enter the item number. For an enquiry about an existing order or a complaint, please enter the order number.

Are you looking for a specific spare part for your e-bike? Please let us know the model, model year and frame number

The fields marked with * are required.

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