Shipping Costs
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Letter / Merchandise Post from 3.49 € |
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Shipping as a parcel from 5,95 € |
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Shipping E-bike batteries (dangerous goods) from 12.95 € |
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E-bike shipping from 29.95 € |
We strive to make the shipping costs as transparent as possible for you. These depend on the type of product, the value of the order, the size and weight of the shipment, the chosen shipping company, and the chosen delivery country.
If you have any questions about our shipping or are planning to ship dangerous goods worldwide, please do not hesitate to contact us.
Shipping costs - Top 5 shipping countries
| Country | Letter / Merchandise Post | Parcel | E-bike battery | E-bike |
|---|---|---|---|---|
| Netherlands | from 5.49 € | from 9.95 € | from 29.95 € | from 29.95 € |
| Belgium | from 5.49 € | from 9.95 € | from 29.95 € | from 29.95 € |
| USA | from 12.49 € | from 29.95 € | from 349.95 € | from 900 € |
| Germany | from 3.49 € | from 5.95 € | from 12.95 € | free shipping* |
| Finland | from 6.49 € | from 11.95 € | from 34.95 € | from 49.95 € |
Shipping costs vary according to the VAT rate of the country of delivery. By default, they are shown with the VAT applicable in Germany (19%).
SHIPPING COSTS EU / NON-EU
| Country | Letter / Merchandise Post | Parcel | E-bike battery | E-bike |
|---|---|---|---|---|
| Austria | from 5.49 € | from 9.95 € | from 29.95 € | from 29.95 € |
| Denmark | from 5.49 € | from 9.95 € | from 29.95 € | from 29.95 € |
| France | from 5.49 € | from 9.95 € | from 29.95 € | from 29.95 € |
| Hungary | from 6.49 € | from 11.95 € | from 34.95 € | from 49.95 € |
| Italy | from 6.49 € | from 11.95 € | from 44.95 € | from 49.95 € |
| Luxembourg | from 5.49 € | from 9.95 € | from 29.95 € | from 29.95 € |
| Poland | from 5.49 € | from 9.95 € | from 29.95 € | from 29.95 € |
| Country | Letter / Merchandise Post | Parcel | E-bike battery | E-bike |
|---|---|---|---|---|
| Albania | from 9.49 € | from 24.95 € | from 900 € | from 199.95 € |
| Bulgaria | from 6.49 € | from 11.95 € | from 44.95 € | from 49.95 € |
| Croatia | from 6.49 € | from 11.95 € | from 44.95 € | from 49.95 € |
| Cyprus | from 6.49 € | from 11.95 € | from 44.95 € | from 49.95 € |
| Czech Republic | from 5.49 € | from 9.95 € | from 29.95 € | from 29.95 € |
| Estonia | from 6.49 € | from 11.95 € | from 44.95 € | from 49.95 € |
| Greece | from 6.49 € | from 11.95 € | from 34.95 € | from 49.95 € |
| Great Britain | from 9.49 € | from 14.95 € | from 44.95 € | from 99.95 € |
| Ireland | from 6.49 € | from 11.95 € | from 44.95 € | from 49.95 € |
| Latvia | from 6.49 € | from 11.95 € | from 44.95 € | from 49.95 € |
| Liechtenstein | from 9.49 € | from 14.95 € | from 34.95 € | from 99.95 € |
| Lithuania | from 6.49 € | from 11.95 € | from 44.95 € | from 49.95 € |
| Malta | from 6.49 € | from 11.95 € | from 44.95 € | from 49.95 € |
| Moldova | from 9.49 € | from 24.95 € | from 900 € | from 199.95 € |
| North Macedonia | from 9.49 € | from 24.95 € | from 900 € | from 199.95 € |
| Norway | from 9.49 € | from 14.95 € | from 199.95 € | from 99.95 € |
| Portugal | from 6.49 € | from 11.95 € | from 34.95 € | from 49.95 € |
| Romania | from 6.49 € | from 11.95 € | from 44.95 € | from 49.95 € |
| Sweden | from 6.49 € | from 11.95 € | from 34.95 € | from 49.95 € |
| Switzerland | from 9.49 € | from 14.95 € | from 34.95 € | from 99.95 € |
| Serbia | from 9.49 € | from 24.95 € | from 900 € | from 199.95 € |
| Slovakia | from 6.49 € | from 11.95 € | from 44.95 € | from 49.95 € |
| Slovenia | from 6.49 € | from 11.95 € | from 44.95 € | from 49.95 € |
| Spain | from 6.49 € | from 11.95 € | from 34.95 € | from 49.95 € |
SHIPPING COSTS INTERNATIONAL / REST OF WORLD (ROW)
Below you will find a selection of international delivery countries with the most favourable shipping options. If your delivery country is not listed, you can calculate the shipping costs directly in the shopping cart.
| Country | Letter / Merchandise Post | Parcel | E-bike battery | E-bike |
|---|---|---|---|---|
| Australia | from 12.49 € | from 29.95 € | on request | from 900 € |
| Israel | from 12.49 € | from 29.95 € | on request | from 900 € |
| Japan | from 12.49 € | from 29.95 € | from 349.95 € | from 900 € |
| Canada | from 12.49 € | from 29.95 € | from 349.95 € | from 900 € |
| New Zealand | from 12.49 € | from 39.95 € | on request | from 900 € |
| South Korea | from 12.49 € | from 29.95 € | from 399.95 € | from 900 € |
| Country | Letter / Merchandise Post | Parcel | E-bike battery | E-bike |
|---|---|---|---|---|
| Algeria | from 12.49 € | from 29.95 € | on request | from 900 € |
| Brazil | from 12.49 € | from 39.95 € | on request | from 900 € |
| Chile | from 12.49 € | from 39.95 € | on request | from 900 € |
| China | from 12.49 € | from 29.95 € | on request | from 900 € |
| Iceland | from 9.49 € | from 24.95 € | from 900 € | from 199.95 € |
| Colombia | from 12.49 € | from 39.95 € | on request | from 900 € |
| Mexico | from 12.49 € | from 29.95 € | on request | from 900 € |
| Philippines | from 12.49 € | from 29.95 € | from 399.95 € | from 900 € |
| South Africa | from 12.49 € | from 39.95 € | on request | from 900 € |
| Singapore | from 12.49 € | from 29.95 € | from 349.95 € | from 900 € |
| Turkey | from 12.49 € | from 29.95 € | from 349.95 € | from 900 € |
| Taiwan | from 12.49 € | from 29.95 € | from 349.95 € | from 900 € |
SHIPPING INFORMATION
We dispatch from Monday to Friday (excluding holidays). Orders placed on weekdays by 12:00 PM (CET) will be shipped on the same day for items in stock, provided you choose an instant payment method during checkout and do not leave any comments in the customer comment section. Please note that e-bikes and hazardous shipments are excluded. Due to holidays, there may be delays in shipping. Our team always strives to dispatch your goods as quickly as possible.
Your delivery will be made to your doorstep. When shipping batteries, your shipment will also be marked as dangerous goods; payment on delivery is not possible in this case. Delivery to parcel lockers and post office boxes is only possible with DHL shipping and may not be available for all products; dangerous goods shipments (e.g. batteries) are exempt from this.
Our logistics partners are:
Bulky Goods & Remote Areas
For particularly large or heavy shipments, depending on the shipping service provider, additional bulky goods charges or heavy load surcharges apply in addition to the usual shipping costs. Additionally, with certain shipping service providers, we charge a surcharge for particularly remote delivery areas. By entering the delivery address and selecting the shipping country / shipping service provider, these costs will be calculated and displayed when indicating the shipping costs.
Important Information Regarding Self-Organised Export of Goods from Germany / the EU to a Non-EU Country
Private Customers:
It is no longer possible to claim a VAT refund for goods exported privately if these goods are e-bike parts, bicycle parts, or their accessories.
Business / Commercial Customers:
We can refund the full VAT amount for all invoice items to business customers, provided that proof of business status is submitted and the products are used for commercial or business purposes.
If you are arranging the export yourself, please use the VAT refund form: « LINK ».
Once completed and confirmed, please send the form along with proof of business status (e.g. business registration, etc.) via e-mail to info@ebike24.com.
